Customer Support — Rush Deal

1. Our Commitment

At Rush Deal, we value our customers and strive to provide the best possible service.

We are always happy to answer your questions, listen to your feedback, and assist you with orders, deliveries, product information, and general support.

2. How to Contact Us

You can reach our customer support team through the following channels:

📞 Phone: 03186650914
📧 Email: workbliss9@gmail.com
💬 Social Media: Instagram / Facebook DM (if applicable)
📍 Address: 2nd Floor, Zainab Plaza, Main Link Road, Lahore, Pakistan

3. Customer Support Hours

Our customer support team is available during the following hours:

🕒 Monday to Saturday: 10:00 AM – 7:00 PM
📅 Sunday: Closed (messages will be answered on the next working day)

4. Response Time

We aim to respond to all calls, messages, and emails within 24 hours.

During busy periods, sale campaigns, or public holidays, response times may be slightly longer, but we will do our best to get back to you as soon as possible.

5. Order & Delivery Inquiries

For questions related to your order or delivery, please provide the following details so we can assist you quickly:

• Order ID
• Full Name
• Contact Number

This helps our support team locate your order and resolve your issue faster.

6. Feedback & Complaints

Your feedback helps us improve our products and services.

If you have any suggestions, complaints, product concerns, or service-related issues, please contact our customer support team directly.

We will review the matter and aim to provide a fair resolution within 2–3 working days.

7. Privacy & Security

All information shared through our contact channels — including phone calls, emails, WhatsApp, and social media messages — is kept strictly confidential.

We do not share your personal information with third parties without your consent, except where necessary to process your order or provide customer support.

8. Important Note

Please do not share sensitive information such as bank details, PIN codes, or OTP codes through social media or unofficial numbers.

Our official contact number is 03186650914. Any other number claiming to represent Rush Deal should be verified before communication.

9. Contact Summary

Inquiry Type	Contact Method	Response Time
Order / Delivery Issues	Phone / WhatsApp	Within 24 Hours
Refund / Return Requests	Phone / Email	Within 2–3 Working Days
Product Information	Call / Social Media	Within 1 Day
Feedback or Complaints	Email / Call	Within 2–3 Working Days